%0 Journal Article %T Operations research and health systems: A literature review %J Journal of Industrial Engineering and Management Studies %I Iran Center for Management Studies %Z 2476-308X %A Shetaban, Samar %A Seyyed Esfahani, Mir Mehdi %A Saghaei, Abbas %A Ahmadi, Abbas %D 2020 %\ 08/01/2020 %V 7 %N 2 %P 240-260 %! Operations research and health systems: A literature review %K operations research %K health systems %K research process %K Markov model %R 10.22116/jiems.2020.231406.1360 %X Todays, human health is in the best situation ever. The progress of vaccines, development of hospitals, new medicines, advanced medical equipment, and new treatments preventing death will place the health system indicators at its best state in all ages and centuries. In addition, healthcare is one of the biggest industries in developed and developing countries and is a service-oriented industry that is significant, high-quality, and safe in medical services. Healthcare has become one of the biggest sectors in terms of income and employment. Health care involves hospitals, medical devices, clinical trials, outsourcing, telemedicine, medical tourism, health insurance, and medical equipment. Nowadays, the application of operations research in various fields, including health, is on increase. Although many issues face operations research in healthcare, such issues are not analytically different from the issues in other industries. Operations research, as a quantitative systemic method, can considerably solve the problems related to the health system. The present study aimed to evaluate the application of operations research models based on the research process in health systems including Markov decision-making processes (MDPs) and partially observable Markov decision process (POMDP), etc., and compare these methods with each other. The basis of this study was evaluating the publication of scientific studies on operations research models in the health systems. %U https://jiems.icms.ac.ir/article_120709_a61185d60a6f00289bc43071707f73c8.pdf