1. A Simulation Approach to Evaluate Performance Indices of Fuzzy Exponential Queuing System (An M/M/C Model in a Banking Case Study)

Mohammad Ehsanifar; Nima Hamta; Mahshid Hemesy

Volume 4, Issue 2 , Summer and Autumn 2017, , Pages 35-51

http://dx.doi.org/10.22116/jiems.2017.54604

Abstract
  This paper includes a simulation model built in order to predict the performance indicessuch aswaiting time by analyzing queue’s components in the real world under uncertain and subjective situation. The objective of this paper is to predict the waiting time of each customer in an M/M/C queuing ...  Read More